Shipping policy
🚚 Shipping Policy at Glitter's Store 🌟
Welcome to Glitter's! We’re thrilled to have you here. Below are the details of how we handle your order’s journey to your doorstep:
1. Order Processing
Orders are processed within 24 business hours (Monday–Friday, excluding holidays) after payment confirmation.
2. Shipping Methods
Choose from Standard (3-5 business days) or Expedited (1-2 business days) shipping. Options are displayed at checkout.
3. Shipping Costs
Costs depend on your order’s weight, shipping method, and delivery address. Total fees are shown before purchase.
(Optional: Add "Enjoy free Standard shipping on orders over €50!")
4. Shipping Timeframes
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Standard: 3-5 business days (domestic) | 5-7 days (international)
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Expedited: 1-2 business days (domestic) | 3-5 days (international)
5. Order Tracking
You’ll receive a tracking number via email once your order ships. Monitor your package in real-time!
6. International Shipping
We ship to select countries. Delivery times and costs vary by destination and are calculated at checkout.
Note: Customs fees or import taxes may apply and are the customer’s responsibility. [View eligible countries here].
7. Delays & Exceptions
While we strive for punctuality, delays due to weather, customs, or carrier issues may occur. We’ll keep you updated!
8. Shipping Address
Double-check your address at checkout! Contact us within 6 hour of ordering for corrections (subject to processing status). We’re not liable for errors in provided addresses.
9. Lost or Stolen Packages
Once marked “delivered” by the carrier, we’re unable to replace lost/stolen packages. We’ll assist you in filing a claim with the carrier.
10. Returns Due to Non-Delivery
If a package is returned (e.g., incorrect address), we’ll contact you to reship (additional fees apply) or refund (minus original shipping costs).
11. Contact Us
Questions? Reach out via:
📧 Email: Info@glitterbenefit.com
📞 Phone/WhatsApp: +351 920 573 265
Response time: 0–1business hours.
Thank you for choosing Glitter's! We appreciate your trust. ✨